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First-time massage clients are a big deal. That first massage appointment is your chance to make a lasting impression. Getting a massage for the first time should be the kind of experience your new massage clients rave about. Make it a positive experience, and they’ll likely become repeat customers and refer you to their friends.…

When you think about your life as an esthetician, do you ever worry about your safety? Esthetician health and safety rarely makes front-page news—even in the beauty industry. That spot is frequently reserved for hairstylists with their hot curling irons, or nail techs with their exposure to cuts and hot water.   But we want to…

Think of a job site that’s prone to overuse injuries.  What comes to mind first? Did you picture a construction site, where workers repeatedly lift heavy things and handle heavy machinery? Maybe you thought of crime scenes and fires, where first responders encounter varying degrees of danger and exertion every day. Now, let’s get real:…

Have you ever needed help dealing with an irate customer or rude salon clients? You wouldn’t be alone. For example, after receiving a French-tip manicure with every upgrade in the book, one client tried not to pay for her service. “I’m acting surprised because I’m about to spend $70 on this,” the woman complained. The…

As a massage therapist or esthetician, have you studied the potential lymphatic drainage massage dangers?  Lymphatic system drainage massage (a.k.a. manual lymphatic drainage or MLD) is a gentle and relaxing technique. By lightly stretching the skin, it’s used to stimulate the lymphatic system, a group of organs, tissues, and vessels that balance bodily fluids and…

Is your hair salon prepared to tackle questions about chemo and hair dye? Hair dye and chemotherapy are difficult to address, because each person’s chemotherapy journey is so unique. You’re unlikely to hear the same story twice. There are different kinds of chemo for different conditions (like autoimmune diseases and blood disorders), and different reactions…

From PTSD to ADHD, anorexia to anxiety, and chronic pain to chemotherapy side effects, your massage therapy clients can have serious emotional, psychological, and physiological conditions impeding their wellbeing. While not a replacement for medical doctors and mental health professionals, massage therapists like you can help relieve negative symptoms your clients experience by bettering their…

TikToker (@frmstephwluv) Stephanie loved her professional silk press—until she washed her hair. Post-wash, her natural curls were gone. “As someone who’s been on a natural hair journey for years, this was absolutely devastating,” Stephanie said. “To go to someone that’s a professional and come out with fried, heat-damaged hair—I could cry about it.” Model Kamie…

Nicks and cuts aren’t fun for you or your clients. For clients, a barber shop razor cut triggers anything from mild pain to genuine fear. Forums across the internet share scenarios like: My barber cut my ear. I didn’t see him disinfect his tools. Can I get HIV from barber scissors or HIV from a…