Stephanie Jaynes

Sabrina has been running her salon for five years. She’s making money, has some loyal clients, and loves her day-to-day work. But Sabrina wants her beauty business to grow. Problem is, she’s not sure how to make it happen. She’s a beauty professional—not a marketer. With so many avenues for beauty industry marketing, it’s hard…

Another day, another new client with large and persistent blackheads. At first, their esthetician wasn’t worried because the blackheads were so easy to extract. But then things got weird. “There were so many [blackheads]. So much stuff came out of them, and it smelled really gross,” the esthetician shared on Reddit. “At one point, I…

A new client arrives for a massage. They say they’re looking to relax after a stressful few weeks. You ask them to complete your massage intake form, and they are reluctant. With an eye roll, they take the clipboard and fill it out. Upon skimming the paperwork, you discover they had a major surgery recently.…

Gentle instrumental music plays and the subtle aroma of lavender fills the air as a massage therapist gives a new client a relaxing massage. With a few pumps of massage oil from her custom glass bottle (embossed with her logo, of course), the therapist kneads, glides, and stretches her client’s tension away. As the client…

Why do estheticians need insurance? Imagine this: Your client says they’re down to cleanse their skin morning and night. But they’ll skip the moisturizer since their skin is oily enough. You can initiate your eye roll now. In the world of beauty business operations, insurance is just as essential to your business as moisturizing is…

Vibrant, bouncy, voluminous curls. Natural and carefree with a touch of elegance. That’s how @stephanied1519’s inspo pic looked. Those were her hair expectations. But how did she look after her salon visit? “I LOOK LIKE A BOY 😭” Cue the sad Titanic flute music. In a viral TikTok video with over 4 million views, Stephanie…

If you’re a dog groomer, chances are you’re a dog lover. From tail wags to slobbery smooches, floppy ears and boopable noses, these furry friends are irresistibly sweet, cute, and loyal. But even the best canine companions can be difficult to groom. In this article, we discuss reasons why dogs can be tricky to groom,…

To small talk or not to small talk? That is the question among  introverted beauty professionals wondering how to get better at small talk at work. “Introverted / socially anxious nail techs: How do you deal with the small talk with your clients—especially new ones?” posted one Reddit user entering the industry. “I’m really worried…

“I had my first prenatal massage today (I’m almost 22 weeks), and my massage therapist applied zero pressure on any parts of my body. It was more of just a rub with oil.” That’s how one Reddit user described her negative pregnancy massage experience. She continued: “I spoke up and kindly asked her to apply…