Stephanie Jaynes

Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help wellness professionals protect their livelihood and avoid unnecessary risk. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and sons.

Woman with curly hair poses in front of a ring light, like influencers whose staged photos convey unrealistic standards on social media.

How does social media create unrealistic hair expectations? And what can you do?

By Stephanie Jaynes / January 13, 2025

Vibrant, bouncy, voluminous curls. Natural and carefree with a touch of elegance. That’s how @stephanied1519’s inspo pic looked. Those were her hair expectations. But how did she look after her salon visit? “I LOOK LIKE A BOY 😭” Cue the sad Titanic flute music. In a viral TikTok video with over 4 million views, Stephanie…

Read More
A collage featuring some of the potentially hardest dogs to groom. From left to right: An Old English Sheepdog with a floating question mark by its face; a Pembroke Welsh Corgi with a floating question mark by its face; [Second row] a red cattle dog with a floating question mark by its face; a Cocker Spaniel with a question mark by its face; and a white poodle.

What are the hardest dogs to groom?

By Stephanie Jaynes / January 6, 2025

If you’re a dog groomer, chances are you’re a dog lover. From tail wags to slobbery smooches, floppy ears and boopable noses, these furry friends are irresistibly sweet, cute, and loyal. But even the best canine companions can be difficult to groom. In this article, we discuss reasons why dogs can be tricky to groom,…

Read More
A hairstylist, cosmetologist, or other beautician holds up a client’s hair while the client stares off into the distance. Speech bubbles with “...” illustrate the awkward silence of not knowing small talk social skills or how to get better at small talk.

To small talk or not? How to Get Better at Small Talk at Work

By Stephanie Jaynes / December 23, 2024

To small talk or not to small talk? That is the question among  introverted beauty professionals wondering how to get better at small talk at work. “Introverted / socially anxious nail techs: How do you deal with the small talk with your clients—especially new ones?” posted one Reddit user entering the industry. “I’m really worried…

Read More
Pregnant woman on a massage table gets a prenatal massage from a smiling massage therapist because she knows all about pregnancy massage contraindications and precautions.

5 Prenatal Massage Precautions Therapists Need to Know

By Stephanie Jaynes / December 9, 2024

“I had my first prenatal massage today (I’m almost 22 weeks), and my massage therapist applied zero pressure on any parts of my body. It was more of just a rub with oil.” That’s how one Reddit user described her negative pregnancy massage experience. She continued: “I spoke up and kindly asked her to apply…

Read More
A hair salon first aid kit displayed with gauze, scissors, band-aids, and other first aid safety supplies a hair salon might need.

First Aid in a Salon: What Stylists and Owners Need to Know

By Stephanie Jaynes / November 25, 2024

Salon accidents can cause medical emergencies right there in your barbering chair. It’s happened to multiple Reddit users, and it could happen to you, too. For example, first aid in a salon can prove useful if: A client loses consciousness from fatigue, low blood sugar, heart attacks, or strokes. Someone slips, trips, or falls. Your…

Read More
A nail salon artist or technician is stuck dealing with an irate customer, who’s yelling at the technician in the middle of a manicure.

How Nail Salon Policies and Rules for Clients Can Help to Deal With Irate and Demanding Customers

By Stephanie Jaynes / October 21, 2024

Have you ever needed help dealing with an irate customer or rude salon clients? You wouldn’t be alone. For example, after receiving a French-tip manicure with every upgrade in the book, one client tried not to pay for her service. “I’m acting surprised because I’m about to spend $70 on this,” the woman complained. The…

Read More
Illustration of a humanoid head and torso with multiple colored biofeedback massage therapy electrodes attached to the head, and waves of data coming from the electrodes.

Biofeedback Explained: How to Give Adequate Client Education About Biofeedback Massage

By Stephanie Jaynes / September 30, 2024

From PTSD to ADHD, anorexia to anxiety, and chronic pain to chemotherapy side effects, your massage therapy clients can have serious emotional, psychological, and physiological conditions impeding their wellbeing. While not a replacement for medical doctors and mental health professionals, massage therapists like you can help relieve negative symptoms your clients experience by bettering their…

Read More
Five women pose together in one photo, representing different types of hair and ethnicity. Learning how to style different hair types is crucial for inclusion and serving happy clients.

How to Style Different Hair Types: A Stylist’s Guide to Straight, Wavy, and Curly Hair

By Stephanie Jaynes / September 23, 2024

TikToker (@frmstephwluv) Stephanie loved her professional silk press—until she washed her hair. Post-wash, her natural curls were gone. “As someone who’s been on a natural hair journey for years, this was absolutely devastating,” Stephanie said. “To go to someone that’s a professional and come out with fried, heat-damaged hair—I could cry about it.” Model Kamie…

Read More
A single candle lit against a black background, illustrating fire hazards in a salon. Putting out candles before you leave is important for fire safety in a salon.

Fire Safety in a Salon: Precautions Against Hair and Nail Salon Fires

By Stephanie Jaynes / September 9, 2024

Want to create an atmosphere of warmth and welcome? Encourage meditation and relaxation?  Like many beauty pros, you might reach for a scented candle. But when you light up that Voluspa, don’t forget your final and essential step: blowing it out. Forgetting to extinguish a candle is a simple mistake with costly consequences, as D.C.-based…

Read More