Stephanie Jaynes

“I had my first prenatal massage today (I’m almost 22 weeks), and my massage therapist applied zero pressure on any parts of my body. It was more of just a rub with oil.” That’s how one Reddit user described her negative pregnancy massage experience. She continued: “I spoke up and kindly asked her to apply…

Salon accidents can cause medical emergencies right there in your barbering chair. It’s happened to multiple Reddit users, and it could happen to you, too. For example, first aid in a salon can prove useful if: A client loses consciousness from fatigue, low blood sugar, heart attacks, or strokes. Someone slips, trips, or falls. Your…

Have you ever needed help dealing with an irate customer or rude salon clients? You wouldn’t be alone. For example, after receiving a French-tip manicure with every upgrade in the book, one client tried not to pay for her service. “I’m acting surprised because I’m about to spend $70 on this,” the woman complained. The…

From PTSD to ADHD, anorexia to anxiety, and chronic pain to chemotherapy side effects, your massage therapy clients can have serious emotional, psychological, and physiological conditions impeding their wellbeing. While not a replacement for medical doctors and mental health professionals, massage therapists like you can help relieve negative symptoms your clients experience by bettering their…

TikToker (@frmstephwluv) Stephanie loved her professional silk press—until she washed her hair. Post-wash, her natural curls were gone. “As someone who’s been on a natural hair journey for years, this was absolutely devastating,” Stephanie said. “To go to someone that’s a professional and come out with fried, heat-damaged hair—I could cry about it.” Model Kamie…

Want to create an atmosphere of warmth and welcome? Encourage meditation and relaxation?  Like many beauty pros, you might reach for a scented candle. But when you light up that Voluspa, don’t forget your final and essential step: blowing it out. Forgetting to extinguish a candle is a simple mistake with costly consequences, as D.C.-based…

Ruined! Mutilated! Damaged beyond repair! We call those accusations the Thinning Shears Effect. Just ask TikToker keswickmoore, whose hair suffered  serious breakage after a bad run-in with hair thinning shears. It was only after three years of healthy haircare that she got her length back. “It resulted in a haircut on top of a haircut…

Beauty salon hazards like overflowing sink water damage or a flooded hair salon can happen in an instant. Imagine, after shampooing a client’s hair in the wash basin, a hairstylist didn’t turn off the tap completely. As she finished the client’s cut and style, water continued to fill the basin until it overflowed. Since the…

Everyone has those friends who cry every time they get their hair cut. But for some clients, color can cause an emotional rollercoaster, too—whether the hair dye and color jobs turn out good or bad. Twenty years into living blonde, one woman transitioned her hair color with the help of color analysis expert Carol Brailey.…