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Name a stylist who’s gone their entire career without a single hairdresser complaint or barber shop complaint. It’s tricky—perhaps even impossible. People can be challenging to deal with, especially when it comes to something as personal and identity-forming as their hair. More than half of women in the United States report that a good hair…

Infection control techniques are key to an esthetician’s practice. They go together like sunscreen and anti-aging, like moisturizers and dry winters, like acne and extractions, like—Sorry, we lost ourselves for a second there. You get the idea. Estheticians like yourself are passionate about clean practices that promote healthy, vibrant, and confident clients. Newer beauty specialists,…

In 2010, a 14-year-old girl went to a hair salon to get highlights. The stylist colored her hair, then started to blow dry. That’s when the girl started to feel a burning sensation. The product had burned the girl’s hair and scalp. According to Miller & Zois, who reported on the verdict, the client settled…

Professional waxers like estheticians know waxing is a “hot” topic. It’s a fast, inexpensive, longer-lasting, texture-improving, and often less irritating alternative for clients ready to ditch the razors, writes the WaxxPot salon franchise. There are dozens of hair removal methods out there. And hair removal has gotten significantly safer throughout history. (Thank goodness we left…

In 2019, a young mother visited a cosmetic counter at a Pennsylvania mall. She was preparing for a formal event and wanted a beauty consultant to apply her makeup professionally. The consultant didn’t choose the single-use items often seen in cosmetology. This raised the mother’s eyebrows, since she was concerned about possible infections from the…

Looking for fuller and fluttery eyelashes, retiree Sherie Johnson took a trip to Vicky Nail Spa to get eyelash extensions. While Johnson left with length and lift, she left with something else she hadn’t anticipated: vision loss. Johnson had blurry vision in one of her eyes. That blurry vision lasted about two weeks. The cause…

In 2011, a woman was walking around a hair salon when she reportedly crossed a slipping hazard. According to her allegation, she slipped on an oily substance. The woman fell and was transported to a nearby hospital, where she spent four days and underwent surgery to repair multiple leg and foot fractures.  The woman remained…

Shortly after visiting a nail salon for a pedicure, one woman noticed redness on the side of her big toenail. She began to experience pain and discomfort when she walked. Two days later, she was in the hospital. Thinking it was a routine infection, the doctors prescribed her antibiotics and painkillers.  But she didn’t get…