Stephanie Jaynes

Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help wellness professionals protect their livelihood and avoid unnecessary risk. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and sons.

A woman observes her complexion seemingly in the mirror, as if wondering if she should consult an esthetician vs dermatologist.

Your Scope as an Esthetician vs Dermatologist: When should I refer my esthetician clients to a dermatologist?

By Stephanie Jaynes / March 31, 2025

Another day, another new client with large and persistent blackheads. At first, their esthetician wasn’t worried because the blackheads were so easy to extract. But then things got weird. “There were so many [blackheads]. So much stuff came out of them, and it smelled really gross,” the esthetician shared on Reddit. “At one point, I…

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Massage therapist holding a tablet talks to a client wearing a robe and sitting on the massage table, likely asking her to fill out a massage intake form or other massage paperwork.

Massage Intake Forms: What They Are and Why You Need Them

By Stephanie Jaynes / March 17, 2025

A new client arrives for a massage. They say they’re looking to relax after a stressful few weeks. You ask them to complete your massage intake form, and they are reluctant. With an eye roll, they take the clipboard and fill it out. Upon skimming the paperwork, you discover they had a major surgery recently.…

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A mini cart full of beauty products, like the ones a beauty specialist may sell and need product liability insurance coverage for.

Are my products covered under product liability insurance coverage? 6 FAQs

By Stephanie Jaynes / March 3, 2025

Gentle instrumental music plays and the subtle aroma of lavender fills the air as a massage therapist gives a new client a relaxing massage. With a few pumps of massage oil from her custom glass bottle (embossed with her logo, of course), the therapist kneads, glides, and stretches her client’s tension away. As the client…

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A client lying on a spa table while an esthetician brushes product onto their face. If this client filed a claim, the best insurance for estheticians would provide some coverage.

What kind of insurance does an esthetician need? Your Guide to Insurance and Benefits

By Stephanie Jaynes / February 24, 2025

Why do estheticians need insurance? Imagine this: Your client says they’re down to cleanse their skin morning and night. But they’ll skip the moisturizer since their skin is oily enough. You can initiate your eye roll now. In the world of beauty business operations, insurance is just as essential to your business as moisturizing is…

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Woman with curly hair poses in front of a ring light, like influencers whose staged photos convey unrealistic standards on social media.

How does social media create unrealistic hair expectations? And what can you do?

By Stephanie Jaynes / January 13, 2025

Vibrant, bouncy, voluminous curls. Natural and carefree with a touch of elegance. That’s how @stephanied1519’s inspo pic looked. Those were her hair expectations. But how did she look after her salon visit? “I LOOK LIKE A BOY 😭” Cue the sad Titanic flute music. In a viral TikTok video with over 4 million views, Stephanie…

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A collage featuring some of the potentially hardest dogs to groom. From left to right: An Old English Sheepdog with a floating question mark by its face; a Pembroke Welsh Corgi with a floating question mark by its face; [Second row] a red cattle dog with a floating question mark by its face; a Cocker Spaniel with a question mark by its face; and a white poodle.

What are the hardest dogs to groom?

By Stephanie Jaynes / January 6, 2025

If you’re a dog groomer, chances are you’re a dog lover. From tail wags to slobbery smooches, floppy ears and boopable noses, these furry friends are irresistibly sweet, cute, and loyal. But even the best canine companions can be difficult to groom. In this article, we discuss reasons why dogs can be tricky to groom,…

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A hairstylist, cosmetologist, or other beautician holds up a client’s hair while the client stares off into the distance. Speech bubbles with “...” illustrate the awkward silence of not knowing small talk social skills or how to get better at small talk.

To small talk or not? How to Get Better at Small Talk at Work

By Stephanie Jaynes / December 23, 2024

To small talk or not to small talk? That is the question among  introverted beauty professionals wondering how to get better at small talk at work. “Introverted / socially anxious nail techs: How do you deal with the small talk with your clients—especially new ones?” posted one Reddit user entering the industry. “I’m really worried…

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Pregnant woman on a massage table gets a prenatal massage from a smiling massage therapist because she knows all about pregnancy massage contraindications and precautions.

5 Prenatal Massage Precautions Therapists Need to Know

By Stephanie Jaynes / December 9, 2024

“I had my first prenatal massage today (I’m almost 22 weeks), and my massage therapist applied zero pressure on any parts of my body. It was more of just a rub with oil.” That’s how one Reddit user described her negative pregnancy massage experience. She continued: “I spoke up and kindly asked her to apply…

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A hair salon first aid kit displayed with gauze, scissors, band-aids, and other first aid safety supplies a hair salon might need.

First Aid in a Salon: What Stylists and Owners Need to Know

By Stephanie Jaynes / November 25, 2024

Salon accidents can cause medical emergencies right there in your barbering chair. It’s happened to multiple Reddit users, and it could happen to you, too. For example, first aid in a salon can prove useful if: A client loses consciousness from fatigue, low blood sugar, heart attacks, or strokes. Someone slips, trips, or falls. Your…

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