7 Things Hairstylists Can Do When You Receive a Complaint

A free class for barbers and hairstylists

Every stylist will get a complaint at some point, but how you deal with criticism can have a huge impact on your bottom line.

In this free, 45-minute class designed exclusively for hairstylists and barbers, you'll learn 7 ways to handle complaints with ease.

 

Choose the date that works best for you:

Thursday, Aug. 14 at 10:00 AM Central

Tuesday, Aug. 19 at 1:00 PM Central

Designed for hairstylists and barbers

People can be challenging to deal with, especially when it comes to something as personal and identity-forming as their hair. Learn how to deal with complaints in this upcoming class designed specifically for hairstylists and barbers.

Here’s what you can look forward to:

✅ 7 actionable steps to take every time you receive a complaint.
🙊 What NOT to say to avoid escalating the issue.
🫶 How to empathize without admitting fault.
❓ What questions to ask to ensure you understand their concern.
⌛ How to buy additional time to craft a stellar response.

Date and times:

Thursday, August 14 | 10:00 AM Central

Tuesday, August 19 | 1:00 PM Central

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Complaints Will Happen.
You Can Still Keep Your Clients Happy.

Learn how you can protect your hair styling business while you handle unhappy customers with flare.